Pre-Orders

We do love a good pre-order! Here's what you need to know before placing an order:

Pre-orders are paid for at the time of order and are shipped as close as possible to the date specified on the product listing. Please keep in mind this shipping date is an estimate only and while we work our hardest to send them out on time, there are factors outside of our control that could delay things. We will definitely be in touch if there is a slight delay!

If you order other in-stock items at the same time as your pre-order, all items will be shipped together when the pre-order item arrives. If you'd like to receive your in-stock item before the pre-order item arrives, we can issue a $8 shipping invoice to cover the additional freight costs. Swing us an email and we'll help a mama out!

We are unable to combine any future orders with pending pre-orders.

Pre-order items are available for a store credit as per our returns policy, however the return window is 15 business days from the date your parcel is delivered. Please note, you won’t be able to use our online returns portal, instead please email us hello@moolkshop.com.au