Terms & Conditions

Eligibility

  • Offer applies when you purchase an eligible full-price dress and an eligible full-price knit in the same order.
  • When both items are added to cart, the knit will automatically reduce to 50% off.

Discount Details

  • The 50% discount applies to the knit only.
  • Discount is automatically applied in cart. No code required.
  • This promotion cannot be combined with any other discounts, promo codes, vouchers, or offers.
  • Sale items are excluded.
  • Discount cannot be applied retroactively to past purchases.
  • This bundle discount is only able to be used once per order.

Returns and Exchanges

  • This bundle offer is valid for exchange and shopnow only (no refunds or store credits).
  • Orders with this bundle discount applied are not eligible for the ShopNow Bonus ($10)
  • Return Exchange shipping fees apply.
  • The 50% discount on the knit is not able to migrate over to new items in the 'shopnow' feature. The customer is required to pay any difference between that of the originally bought item the new item selected.

Timing

  • The bundle offer is available for a temporary time.
  • No defined end date. Moolk reserves the right to amend, withdraw, or end this promotion at any time without prior notice.

Other Conditions

  • Offer is subject to stock availability.
  • Standard Moolk Terms and Conditions apply to all purchases.
  • Some of our products are available in more than one bundle offer. Discounts don’t stack - Shopify will automatically apply the best (largest) discount to your order.

Eligibility

  • Offer applies when you purchase any two eligible full-price dresses and/or knits in the same order.
  • When two eligible items are added to cart, the bundle discount will automatically reduce the combined price to $199.

Discount Details

  • Discount is automatically applied in cart. No code required.
  • A bundle is considered an active discount. No further discounts, promo codes, vouchers, or offers can be applied at the same time (unless explicitly outlined).
  • If you wish to use an alternative discount, the bundle promo will be forfeited.
  • Bundle discounts cannot be stacked – only one bundle discount can be applied per order.
  • Bundle offers are only active when explicitly promoted on the site.

Returns and Exchanges

  • Items purchased in a bundle can be returned for store credit or exchange only. Refunds are not available.
  • If you return one or all of the items from the bundle, you forfeit the bundle discount. You will be credited the amount paid, less the total discount received.
  • Return and exchange shipping fees apply.
  • Bundle discounts cannot transfer to replacement items via ‘ShopNow’ or exchange. The customer is required to pay any price difference between the original and new item selected.

Timing

  • The bundle offer is available for a limited time only. No defined end date.
  • Moolk reserves the right to amend, withdraw, or end this promotion at any time without prior notice.

Other Conditions

  • Offer is subject to stock availability.
  • Standard Moolk Terms and Conditions apply to all purchases.
  • Some of our products are available in more than one bundle offer. Discounts don’t stack - Shopify will automatically apply the best (largest) discount to your order.

Eligibility

  • Free Moolk Wash Bags - Set of 2 (free gift) will automatically add to cart when you spend $220 or more in a single order (before shipping, after discounts, and excluding store credits or gift cards).
  • The free gift are automatically added to cart once the qualifying spend is reached.
  • Orders are eligible for one of each free gift item per transaction. Spending the qualifying amount multiple times in a single order does not result in multiple of the same gift.

Discount Details

  • Gift cards do not count toward the qualifying spend.
  • If items are removed from cart and the total drops below $220, the free gift will automatically be removed.
  • In the event a free gift oversells, Moolk may substitute the item with an alternative gift.

Returns and Exchanges

  • Orders that claim the free gift can only be returned for store credit or exchange (no refunds unless deemed faulty).
  • If you return items from your order that reduce the total spend below $220, the free gift must also be returned.
  • By placing an order with a free gift in the cart, you are accepting the associated terms and conditions. Customers may choose to remove the free gift from their cart prior to checkout if they do not wish to accept these terms.
  • Return and exchange shipping fees apply.

Timing

  • The free gift promotion is available for a limited time only and may be withdrawn at any time without notice.

Other Conditions

  • Free gift offers cannot be combined with other promotional offers unless explicitly outlined.
  • Offer is subject to stock availability.

We do love a good pre-order! Here's what you need to know before placing an order:

  • Pre-orders are paid for at the time of order and are shipped as close as possible to the date specified on the product listing. Please keep in mind this shipping date is an estimate only and while we work our hardest to send them out on time, there are factors outside of our control that could delay things. We will definitely be in touch if there is a slight delay!
  • If you order other in-stock items at the same time as your pre-order, all items will be shipped together when the pre-order item arrives. If you'd like to receive your in-stock item before the pre-order item arrives, we can issue a $10 shipping invoice to cover the additional freight costs. Swing us an email and we'll help a mama out!
  • We are unable to combine any future orders with pending pre-orders.
  • If there are any releases before preorders are processed we are unable to 'swap' items already ordered with upcoming items.
  • Pre-order items can be returned for a refund, exchange or store credit as per our returns policy, the 30 day return window begins from the date your order is dispatched. All returns can be submitted through our returns portal.
  • The sale starts at 7pm AEST Thursday 28th August and ends 11:59pm AEST Sunday 31st August
  • 30% off strictly applies to items in the End of Season Sale Collection. Final Sale items in this collection will have an additional 30% discount applied.
  • The 30% discount will automatically apply in the cart.
  • No further discounts may be applied; this includes but is not limited to loyalty discounts, first-time customer discounts, bundle discounts or influencer codes.
  • Bundle discounts are not applicable.
    The 30% Spring Fling Sale discount is strictly unable to be allocated to orders placed outside the listed time window.
  • Store credits and Gift Cards can be used as they are a form of payment.
    Whilst we endeavour to ensure all details, descriptions and prices listed on the Website are accurate, errors may occur.
  • Any information we provide in relation to availability of products is a guide only and is subject to change without notice.
  • Items in your cart are not secure until you complete checkout.

Returns

  • Items with the 30% discount active in their order are eligible for exchange only, this includes our exchange through our 'Shop Now' Feature.
  • Please head to our exchange and shop now section for further details.
  • Items with the 30% off discount active are not eligible for Store Credit or Refunds unless they are considered faulty.
  • If you purchase a 'Final Sale' item, our usual Final Sale policy applies, and strictly no returns can be made.
  • Our Shop now Feature will not be active during the sale.

Shipping

  • Free Shipping applies to orders over $150 after discounts and before shipping fees. (AUS ONLY)
  • Free shipping orders will be sent by standard post.
  • Orders can not be combined.
  • During busy sale periods, the team may not be able to adjust your order. Please double-check your shipping address and other relevant details before placing your order.
  • We kindly ask during the sale to please allow for processing delays due to influx. Our team will be working as quickly as we can to get all orders processed as soon as possible.
  • Standard shipping times apply once your order has been fulfilled.
  • There are strictly no in-person pickups of orders.
  • Total Delivery Time = Processing time + Shipping Time

Mystery Gift

  • Mystery Gifts are only available for the first 200 orders with a value of $200 or more, before shipping and after discounts.
  • Mystery Gifts are randomly chosen by the team.
  • Mystery Gifts can not be returned, nor can they be exchanged.
  • The Mystery Gift will appear as a product in your cart once you reach the $200 threshold. You will need to select your preferred size. And select 'claim'
  • If you cart does not meet the spend threshold the team reserve the right to remove the free garment from your order.
  • Discount codes must be placed in the discount box at checkout.
  • If you forget to use your discount code, it cannot be applied once you've completed your order.
  • Discount codes can not be used to purchase gift cards. 
  • Discount codes cannot be combined.
  • Only one discount code can be used per transaction. 
  • Current promotions and/or discount codes cannot be used on previously paid purchases.
  • Discount codes are not able to be applied to a cart that contains items from our Sale section.
  • Discount codes can not be used in conjunction with any other promotional offer.

The following Terms and conditions apply to our loyalty program, MyMoolk Rewards. By signing up to the program, you accept these terms and conditions.

  • Minimum spend applies to any reward discounts. Cart value must equal or exceed $50 excluding shipping costs.
  • Rewards cannot be used in conjunction with any other offer.
  • Reward discounts are not eligible to be used on items in our Sale section.
  • You will receive 5 points for every $1 you spend. Once you have accrued enough points, claim your loyalty discount code by logging into your Rewards account (the icon in the bottom left corner of the website - this is different to the account you create in the top right corner!).
  • It is your responsibility to add the loyalty discount code in the appropriate discount field at checkout. We cannot apply discounts to orders if you forget. To find the discount field on mobile, after you click “checkout” from your cart, you need to click on “Show order summary” at the very top of the page. This will drop down your order summary showing the items you are checking out with, and also display a Gift Card/Discount code box. Please put your Loyalty discount here.
  • Loyalty discounts will only apply to the purchase amount excluding shipping fees and GST.
  • Loyalty discounts are single-use, unique codes. If you choose to cancel your order, your loyalty points will not be credited back to you account nor will your discount code be re-activated.
  • Loyalty discounts are not redeemable for cash.
  • If you return items from an order you applied a loyalty discount to, you will only be credited the out of pocket expense (eg. The amount you paid after the loyalty discount was applied) and the points and loyalty discount will be forfeited.
  • Earning rewards for leaving a review: Only one review per every 7 days is eligible for loyalty points. The points may take 24 hours to appear in your MyMoolk Rewards account.
  • Moolk Pty Ltd reserves the right to update these terms and conditions at any time.
  • Both Store Credit and Gift Card in practice act the same and in turn have the same policies in place.
  • Store Credits and Gift Cards are non-refundable.
  • Store Credits and Gift Cards amounts do not go towards the free gift value threshold.

ZIPPAY
Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.

Orders paid for with either Afterpay or Zippay are only eligible for a Store Credit or Exchange.

  • All images are copyright to Moolk Pty Ltd.
  • All Moolk images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Moolk.