Buy 2 sizes, try on at home, send 1 back for a refund!

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    Terms & Conditions

    MOTHER'S DAY FLASH SALE WEEK T&Cs:

    • Flash Sale Week period: Monday 9 May to Friday 13 May. 
    • 50% off applies to one style as announced on Instagram Stories. The style will change daily and be available to shop from 8am - 11:59pm that day. 
    • No discount code is required. It will automatically be applied at checkout.
    • We cannot hold and combine daily flash sale orders.
    • No further discounts can be applied (including loyalty discounts)
    • Store credits and gift cards can be used as they are a form of payment
    • Discount does NOT apply to shipping or the purchase of new gift cards
    • Our standard returns policy applies to flash sale styles. Read our full returns policy here. 
    • You can purchase two sizes and return one for a refund as per our returns policy (excludes SALE! items)
    • If you do buy 2 sizes and decide to on-sell the unwanted size on the Moolk BSS, please sell the item for what you paid at the discounted price. 
    • We aim to get orders placed before 12pm shipped same day, however due to volume of orders during flash sale periods, this could be delayed. 
    • Items in your cart are NOT secure until you complete checkout
    • Discount only applies to orders made during the daily sale period for that style. 

     

    BUY 2 ITEMS, RETURN 1 FOR REFUND

    If you've purchased 2 sizes of the exact same item (colour and style) in the same transaction, you are able to return 1 size for a refund, equal to the amount you paid for the item less shipping, to your original payment method. If you return both sizes, you will get a refund for one size and a store credit for one size. Return shipping is at the customers expense. Excludes sale! items.

    NOTE: Please email hello@moolkshop.com.au to initiate this type of return request. Please do NOT use the online return portal.

     

    SALE! + 'PERFECTLY IMPERFECT' ITEMS

    All sale! and 'perfectly imperfect' purchases are final. There are strictly no returns on these items. If a product is deemed faulty, please email hello@moolkshop.com.au with a clear photo of the fault and our customer service team will assist. There are no exchanges for sale items. 

     

    DISCOUNT CODES

    Discount codes must be placed in the discount box at checkout. If you forget to use your discount code, it cannot be applied once you've completed your order. Discount codes can not be used to purchase gift cards. Discount codes cannot be combined. Only one discount code can be used per transaction. Current promotions and/or discount codes cannot be used on previously paid purchases. Discount codes can not be used in conjunction with any other promotional offer.

     

    WEBSITE USE

    All images are copyright to Moolk Pty Ltd. All Moolk images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Moolk.