Terms & Conditions
Agreement to these terms is required prior to checkout.
Sale Period 23rd January 2026 10am AEST
Our End of Season Sale is up to 40% off excluding select products.
Strictly no returns for refund, store credit, or exchange on any items discounts 30% and above.
Items will automatically be discounted.
No discount code is required.
Items in your cart are not secure until you complete checkout.
Discount Codes / Loyalty Coupons / Gift Cards
- The relevant promotional discounts outlined for the End of Season Sale are strictly unable to be allocated to orders placed outside the listed time windows.
- No further discounts codes (loyalty or otherwise) can be applied during the End of Season Sale period.
- Discounts do not apply to shipping or gift cards.
- Store credit and Gift Cards are a form of payment, and are able to be used.
Order Adjustments + Shipping
- We are unable to combine orders.
- Due to the influx of orders please allow additional processing time of up to 10 business days for orders to dispatch. Standard shipping times apply once your order has been fulfilled.
- Due to orders being packed during the End of Season Sale we do ask to please triple check items in your cart and your postal address before completing checkout, as adjustments may not be able to be actioned.
- Whilst we endeavour to ensure all details, descriptions and prices listed on the Website are accurate, errors may occur.
- Any information we provide in relation to availability of products/service is a guide only and is subject to change without notice
- Moolk reserves the right to cancel or amend this promotion and these terms and conditions without notice.
Eligibility
- LIMITED OFFER: Orders placed from 12:30pm AEST Wednesday 28 January 2026 with a minimum spend of $150 will be eligible for the free wash bags. Limited time offer while stock lasts!
- Free Moolk Wash Bags - Set of 2 (free gift) will automatically add to cart when you spend $180 or more in a single order (before shipping, after discounts, and excluding store credits or gift cards).
- The free gift are automatically added to cart once the qualifying spend is reached.
- Orders are eligible for one of each free gift item per transaction. Spending the qualifying amount multiple times in a single order does not result in multiple of the same gift.
Discount Details
- Gift cards do not count toward the qualifying spend.
- If items are removed from cart and the total drops below $180, the free gift will automatically be removed.
- In the event a free gift oversells, Moolk may substitute the item with an alternative gift.
Returns and Exchanges
- Orders that claim the free gift can only be returned for store credit or exchange (no refunds unless deemed faulty).
- If you return items from your order that reduce the total spend below $180, the free gift must also be returned.
- By placing an order with a free gift in the cart, you are accepting the associated terms and conditions. Customers may choose to remove the free gift from their cart prior to checkout if they do not wish to accept these terms.
- Return and exchange shipping fees apply.
Timing
- The free gift promotion is available for a limited time only and may be withdrawn at any time without notice.
Other Conditions
- Free gift offers cannot be combined with other promotional offers unless explicitly outlined.
- Offer is subject to stock availability.
- Moolk reserves the rights to update these terms and conditions without notice.
We do love a good pre-order! Here's what you need to know before placing an order:
- Pre-orders are paid for at the time of order and are shipped as close as possible to the date specified on the product listing. Please keep in mind this shipping date is an estimate only and while we work our hardest to send them out on time, there are factors outside of our control that could delay things. We will definitely be in touch if there is a slight delay!
- If you order other in-stock items at the same time as your pre-order, all items will be shipped together when the pre-order item arrives. If you'd like to receive your in-stock item before the pre-order item arrives, we would recommend placing a seperate order for the in stock items.
- We are unable to combine any future orders with pending pre-orders.
- If there are any releases before preorders are processed we are unable to 'swap' items already ordered with upcoming items.
- Pre-order items can be returned for a refund, exchange or store credit as per our returns policy, the 30 day return window begins from the date your order is dispatched. All returns can be submitted through our returns portal.
- Discount codes must be placed in the discount box at checkout.
- If you forget to use your discount code, it cannot be applied once you've completed your order.
- Discount codes can not be used to purchase gift cards.
- Discount codes cannot be combined.
- Only one discount code can be used per transaction.
- Current promotions and/or discount codes cannot be used on previously paid purchases.
- Discount codes are not able to be applied to a cart that contains items from our Sale section.
- Discount codes can not be used in conjunction with any other promotional offer.
The following Terms and conditions apply to our loyalty program, MyMoolk Rewards. By signing up to the program, you accept these terms and conditions.
- Minimum spend applies to any reward discounts. Cart value must equal or exceed $50 excluding shipping costs.
- Rewards cannot be used in conjunction with any other offer.
- Reward discounts are not eligible to be used on items in our Sale section.
- You will receive 5 points for every $1 you spend. Once you have accrued enough points, claim your loyalty discount code by logging into your Rewards account (the icon in the bottom left corner of the website - this is different to the account you create in the top right corner!).
- It is your responsibility to add the loyalty discount code in the appropriate discount field at checkout. We cannot apply discounts to orders if you forget. To find the discount field on mobile, after you click “checkout” from your cart, you need to click on “Show order summary” at the very top of the page. This will drop down your order summary showing the items you are checking out with, and also display a Gift Card/Discount code box. Please put your Loyalty discount here.
- Loyalty discounts will only apply to the purchase amount excluding shipping fees and GST.
- Loyalty discounts are single-use, unique codes. If you choose to cancel your order, your loyalty points will not be credited back to you account nor will your discount code be re-activated.
- Loyalty discounts are not redeemable for cash.
- If you return items from an order you applied a loyalty discount to, you will only be credited the out of pocket expense (eg. The amount you paid after the loyalty discount was applied) and the points and loyalty discount will be forfeited.
- Earning rewards for leaving a review: Only one review per every 7 days is eligible for loyalty points. The points may take 24 hours to appear in your MyMoolk Rewards account.
- Moolk Pty Ltd reserves the right to update these terms and conditions at any time.
- Both Store Credit and Gift Card in practice act the same and in turn have the same policies in place.
- Store Credits and Gift Cards are non-refundable.
- Store Credits and Gift Cards amounts do not go towards the free gift value threshold.
ZIPPAY
Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.
Orders paid for with either Afterpay or Zippay are only eligible for a Store Credit or Exchange.
- All images are copyright to Moolk Pty Ltd.
- All Moolk images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Moolk.