Terms & Conditions
Mix & Match Bundles
- Save 10% when you buy any top from our bundle range together with any bottom from our bundle range. The discount applies automatically at checkout, no code required.
- The discount applies to each complete pair of one top and one bottom. You can bundle more than one pair in the same order. Any items without a matching pair are charged at full price.
- Where your cart has more eligible tops than bottoms (or more bottoms than tops), the discount applies to the highest-priced items first.
- Bundle styles are marked on the product page. Sale and Final Sale items are not eligible.
Dream Set Bundles
- Save 20% on the Dream Set Top and Dream Set Pants in the same colourway with code BUNDLECHERRY (Cherry) or BUNDLEFIG (Fig). Codes must be entered at checkout and require a minimum spend of $150.
General Bundle Terms
- Bundle pricing is based on the selling price of each item at the time of purchase.
- Mix & Match Bundle discounts can be combined with the Dream Set Bundle codes. Bundle discounts cannot be combined with any other discount code or promotional offer.
- Bundle items are not eligible for bonus store credit when returning.
- Bundle offers apply to selected styles only and are available while stock lasts. Moolk reserves the right to add or remove bundle styles, change bundle discounts and update these terms at any time.
Bundle Returns
- tems purchased at a bundle discount are eligible for store credit or size exchange only. No cash refunds. This applies to every item in the bundle.
- Size swaps are easy with instant exchanges: we send your new size after you submit your return.
- Items deemed faulty are exempt and will be refunded in accordance with Australian Consumer Law.
How to Lodge a Bundle Return
- All bundle returns must be submitted through our returns portal. When prompted, select "Yes" to confirm your order included a bundle purchase. This ensures your return is processed correctly under our bundle returns policy.
- Bundle returns submitted through the incorrect portal may experience delays in processing.
- A $10 discount will be applied to your first order when using the unique code provided in your welcome email.
- Minimum spend of $50 required before shipping to redeem this offer.
- Valid for first-time customers only.
- One use per customer.
- Cannot be combined with bundle discounts or any other promotional offer or discount code, including rewards discounts.
- Discount code must be applied at checkout — it will not be applied retrospectively.
- Valid on full-price items only.
- Moolk reserves the right to extend or end this promotional offer and update the terms and conditions at any time.
- Discount codes must be placed in the discount box at checkout.
- If you forget to use your discount code, it cannot be applied once you've completed your order.
- Discount codes can not be used to purchase gift cards.
- Discount codes cannot be combined.
- Only one discount code can be used per transaction.
- Current promotions and/or discount codes cannot be used on previously paid purchases.
- Discount codes are not able to be applied to a cart that contains items from our Sale section.
- Discount codes can not be used in conjunction with any other promotional offer, (eg, bundle discounts, free shipping promos etc).
MyMoolk Rewards Terms and Conditions
The following terms and conditions apply to our loyalty program, MyMoolk Rewards. By signing up to the program, you accept these terms and conditions.
Earning points
- You will earn 5 points for every $1 you spend on your order total, excluding shipping. Points are calculated on the amount you pay after any discounts.
- Birthday points: add your birthday to your MyMoolk Rewards account and you'll receive 2,000 bonus points on your birthday each year. Your birthday must be added at least 30 days before the date to receive points that year.
- Earning points for leaving a review: only one review every 7 days is eligible for loyalty points. Points may take up to 24 hours to appear in your account.
- Your points do not expire.
Redeeming points
- You can redeem points for a reward discount directly in your cart. Log in to your Moolk account, add items to your cart, and your points balance and available rewards will appear in the cart drawer. Choose a reward and your discount will be applied automatically when you proceed to checkout. You can also claim rewards through the MyMoolk Rewards panel (the icon in the bottom left corner of the website).
- You must be logged in to your Moolk account to see and use your points in the cart.
- A minimum cart value of $50, excluding shipping, applies to all reward discounts.
- Reward discounts cannot be used in conjunction with any other offer or discount code.
- Reward discounts cannot be used on items in our Sale section.
- The free shipping reward applies to standard Australian shipping only.
- Reward discounts are single-use, unique codes, and are not redeemable for cash.
- If you claim a reward code but don't use it, it will remain in your account and will appear as "ready to use" in your cart the next time you shop.
Returns, refunds and exchanges
- If you return items from an order with a reward discount applied, you will be refunded the amount you actually paid for those items after the discount.
- Points you redeemed for the reward discount will be returned to your account in proportion to the amount refunded. If the whole order is refunded, all redeemed points are returned. If one of two items is returned, half the redeemed points are returned, and so on.
- Points earned on the original order will be deducted in proportion to the amount refunded.
- Points are reinstated automatically once your refund has been processed and may take up to 24 hours to appear.
- Exchanges are not treated as returns. Redeemed points are not returned on an exchange, and the reward discount carries across to your exchanged items.
- If your order is cancelled before it is shipped, points will be reinstated in the same way as a full refund.
General
- Moolk Pty Ltd reserves the right to update these terms and conditions at any time.
- Both Store Credit and Gift Card in practice act the same and in turn have the same policies in place.
- Store Credits and Gift Cards are non-refundable.
- Store Credits and Gift Cards amounts do not go towards the free gift value threshold.
ZIPPAY
Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.
Orders paid for with either Afterpay or Zippay are only eligible for a Store Credit or Exchange.
- All images are copyright to Moolk Pty Ltd.
- All Moolk images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Moolk.