Terms & Conditions
- Bundle discounts of 20% apply automatically at checkout when two qualifying products are added to cart; no code required.
- Bundle pricing is based on the individual selling price of each item at the time of purchase. Where one item has been marked down, the 20% bundle discount applies to that marked-down price.
- Bundle discounts cannot be combined with any other discount code or promotional offer.
- Bundle items are not eligible for bonus store credit when returning.
- Bundle discounts apply to selected styles only and are available while stock lasts.
- Moolk reserves the right to add, remove, or amend bundle pairings and update these terms at any time.
Returns: Standard Bundle Items (both items full price before bundle discount):
- Items purchased as part of a bundle where both items were full price are eligible for store credit or size exchange only — no cash refunds. This applies to both items in the bundle.
- Items deemed faulty are exempt and will be refunded in accordance with Australian Consumer Law.
Returns: Bundles Containing a Final Sale Item:
- Where one or both items in a bundle are marked as Final Sale (discounted), those items cannot be returned or exchanged under any circumstances, except where the item is deemed faulty under Australian Consumer Law.
- The full-price item in the bundle is eligible for store credit or size exchange only; no cash refunds.
How to Lodge a Bundle Return:
- All bundle returns must be submitted through our returns portal. When prompted, select "Yes" to confirm your order included a bundle purchase. This ensures your return is processed correctly under our bundle returns policy.
- Bundle returns submitted through the incorrect portal may experience delays in processing.
- A $10 discount will be applied to your first order when using the unique code provided in your welcome email.
- Minimum spend of $50 required before shipping to redeem this offer.
- Valid for first-time customers only.
- One use per customer.
- Cannot be combined with bundle discounts or any other promotional offer or discount code, including rewards discounts.
- Discount code must be applied at checkout — it will not be applied retrospectively.
- Valid on full-price items only.
- Moolk reserves the right to extend or end this promotional offer and update the terms and conditions at any time.
- Discount codes must be placed in the discount box at checkout.
- If you forget to use your discount code, it cannot be applied once you've completed your order.
- Discount codes can not be used to purchase gift cards.
- Discount codes cannot be combined.
- Only one discount code can be used per transaction.
- Current promotions and/or discount codes cannot be used on previously paid purchases.
- Discount codes are not able to be applied to a cart that contains items from our Sale section.
- Discount codes can not be used in conjunction with any other promotional offer, (eg, bundle discounts, free shipping promos etc).
The following Terms and conditions apply to our loyalty program, MyMoolk Rewards. By signing up to the program, you accept these terms and conditions.
- Minimum spend applies to any reward discounts. Cart value must equal or exceed $50 excluding shipping costs.
- Rewards cannot be used in conjunction with any other offer.
- Reward discounts are not eligible to be used on items in our Sale section.
- You will receive 5 points for every $1 you spend. Once you have accrued enough points, claim your loyalty discount code by logging into your Rewards account (the icon in the bottom left corner of the website - this is different to the account you create in the top right corner!).
- It is your responsibility to add the loyalty discount code in the appropriate discount field at checkout. We cannot apply discounts to orders if you forget. To find the discount field on mobile, after you click “checkout” from your cart, you need to click on “Show order summary” at the very top of the page. This will drop down your order summary showing the items you are checking out with, and also display a Gift Card/Discount code box. Please put your Loyalty discount here.
- Loyalty discounts will only apply to the purchase amount excluding shipping fees and GST.
- Loyalty discounts are single-use, unique codes. If you choose to cancel your order, your loyalty points will not be credited back to you account nor will your discount code be re-activated.
- Loyalty discounts are not redeemable for cash.
- If you return items from an order you applied a loyalty discount to, you will only be credited the out of pocket expense (eg. The amount you paid after the loyalty discount was applied) and the points and loyalty discount will be forfeited.
- Earning rewards for leaving a review: Only one review per every 7 days is eligible for loyalty points. The points may take 24 hours to appear in your MyMoolk Rewards account.
- Moolk Pty Ltd reserves the right to update these terms and conditions at any time.
- Both Store Credit and Gift Card in practice act the same and in turn have the same policies in place.
- Store Credits and Gift Cards are non-refundable.
- Store Credits and Gift Cards amounts do not go towards the free gift value threshold.
ZIPPAY
Minimum monthly repayments are required. A monthly account fee of $9.95 applies and is subject to change. Pay your closing balance in full by the due date each month and we'll waive the fee. Available to approved applicants only and subject to completion of satisfactory credit assessment. Other charges may be payable. Fees and charges subject to change. T&Cs apply. Credit provided by ZipMoney Payments Pty Ltd (ABN 58 164 440 993), Australian Credit Licence Number 441878.
Orders paid for with either Afterpay or Zippay are only eligible for a Store Credit or Exchange.
- All images are copyright to Moolk Pty Ltd.
- All Moolk images, garments and accessories are not to be used in any promotional or marketing material for business purposes unless credit is given and it is clearly stated that the products which are being used were purchased from Moolk.