Shipping Info

All orders are shipped by AusPost or Aramex from Moolk HQ in Brisbane, Queensland. 

We dispatch orders daily (Mon-Fri).

Orders are processed within 1-3 business days from time of purchase. If you require your order to be processed same day please explore our priority option.

PLEASE NOTE: During sale periods and new releases, there will be a 8-10 business day delay in dispatching orders. We thank you for your patience!

Active Release/Sale Periods

Please allow any orders placed on this date or within the 10 days after to have an 8-10 day processing delay.

Big Birthday Sale
13th June 2025

Standard Post: $10 flat rate
Australia Post or Aramex Parcel Post Service. Estimated 2-5 business days for metro delivery and up to 11 business days for all other locations

Express Post: $13 flat rate
Australia Post Express Post Service. Estimated 1-2 business days for same state delivery and interstate capital cities, except WA and NT. 2-5 business days for all other locations.

Free Shipping Promo
Please note: Free shipping is not active during any discounted promotional periods eg. Black Friday / birthday sale etc.

Available to all Australian orders over $200 (excluding shipping fees and after discounts).
Free shipping orders are sent by Australia Post or Aramex standard parcel service. 
To upgrade to express, please email and we will update accordingly. Please note to opt up for express our express post flat rate will apply ($13)

Need your new goodies urgently ? Jump the queue with our priority shipping options. 

All orders with ‘Priority’ shipping will be processed and dispatched the same business day if placed before 12 noon (pm) AEST. Any priority orders placed after this time will be pulled to the front of the queue the following business day and processed first thing.

Priority Orders under $200 

Standard Post $20 Australia Post or Aramex Parcel Post Service. Estimated 2-5 business days for metro delivery and up to 11 business days for all other locations

Express Post $23 - Australia Post Express Post Service. Estimated 1-2 business days for same state delivery and interstate capital cities, except WA and NT. 2-5 business days for all other locations.

Priority Orders over $200 (excluding shipping fees and after discounts)

Standard Post $10

Express Post $13

Standard Post: AU$12 flat rate AusPost International Standard with tracking. Estimated 7-14 business days for metro delivery. Longer for rural locations.

Express Post: AU$16 flat rate AusPost International Express with tracking. Estimated 3-10 business days for metro delivery. Longer for rural locations.

Please note: Shipping prices above are in AUD and will be converted to NZD at checkout. Moolk does not cover the cost of custom fees/ import duties into NZ.

USA SHIPPING PAUSED

Due to the new tariffs introduced by the US government, it’s unfortunately no longer viable for us as a small business to continue shipping to the USA.

As of 29 April 2025, we’ll be pausing all shipping to this region.

Our US community has been such a valued part of Moolk’s journey, and I’m so grateful for your support from afar. I’m truly hoping this isn’t a goodbye — it’s asee you soon.

We’ll be keeping a close eye on the ever-changing tariff landscape, and as soon as we’re able to open shipping back up to the USA, you’ll be the first to hear about it.

Thank you again for being part of our story. We’re hopeful this is just a temporary pause, and we can’t wait to welcome you back when the time is right.

Lauren and the Moolk team xx

We have resumed international shipping and rates are based on weight/destination. To find out the shipping rate for your country, add your Moolk goodies to cart and at checkout we will provide a shipping quote.

Please note: Moolk does not cover the cost of custom fees/ import duties into any country.