Shipping

DOMESTIC SHIPPING

Standard Post: $7 flat rate  (Australia Post Parcel Post Service)
Express Post: $10 flat rate (Australia Post Express Post Service)

FREE SHIPPING on orders over $100 (automatically applied at checkout. Applies to Australian orders only)

INTERNATIONAL SHIPPING

$12 flat rate shipping worldwide

All international orders are sent DHL's Global Packet Plus service which includes full tracking.

Please note: Moolk does not cover the cost of custom fees/ import duties into any country.

TIMEFRAMES

Orders are dispatched on a Tuesday and Thursday each week.

Standard Post: 2-6 business days from dispatch (depending on your location and order size).

Express Post: 1-2 business days from dispatch (depending on your location and order size).

International Post: 
New Zealand: 3-5 Business Days
Asia: 5-12 Business Days
Western Europe: 5-12 Business Days
USA & Canada: 7-12 Business Days
Rest of World: 9-16 Business Days
Excludes time in customs and may be subject to delays outside of DHL's control

If your order is urgent, please contact us before placing your order to see if we're up for the challenge (aka if our toddler will let us speed up the procurement process). 

All orders are shipped from Brisbane, Queensland. 

We take no responsibility for items lost in the mail. For peace of mind, the carriers we use provide a tracking service to ensure all Moolk parcels arrive at their destination safely and on-time. 

To view our returns policy, head on over here.