Shipping

* FREE SHIPPING MINIMUMS FOR WINTER

Due to the high cost of shipping bulky winter items (like the knits) we cannot offer free shipping over $100. To qualify for free shipping on winter items, you must add a minimum of $200 to your cart (excluding shipping costs - can be a mix of winter and other items). Thanks for you understanding, mamas! 

 


WITHIN AUSTRALIA

Standard Post: $8 flat rate  (Australia Post Parcel Post Service 2-6 business days)
Express Post: $12 flat rate (Australia Post Express Post Service 1-2 business days)

FREE SHIPPING on orders over $100* excludes 'Winter' items. (automatically applied at checkout. Applies to Australian orders only)

 

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INTERNATIONAL SHIPPING

$12 flat rate (standard tracked 3-10 business days)

$16 flat rate (express tracked 2-4 business days)

All international orders are sent via Australia Post which includes full tracking.

Please note: Moolk does not cover the cost of custom fees/ import duties into any country.

 

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TIMEFRAMES

We dispatch orders daily (Mon-Fri) from our Brisbane warehouse.

Orders placed before 12pm AEST will be dispatched same day. Orders placed after 12.01pm will be dispatched next business day.

PLEASE NOTE: During sale periods and new releases, there will be a 2-3 business day delay in dispatching orders. We thank you for your patience mamas!

Standard Post: 2-6 business days from dispatch(depending on your location and order size).

Express Post: 1-2 business days from dispatch (depending on your location and order size).

International Post: 
New Zealand: 5-7 Business Days
Asia: 5-12 Business Days
Western Europe: 5-12 Business Days
USA & Canada: 7-12 Business Days
Rest of World: 9-16 Business Days

 

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All orders are shipped from Brisbane, Queensland. 

We take no responsibility for items lost in the mail. For peace of mind, the carriers we use provide a tracking service to ensure all Moolk parcels arrive at their destination safely and on-time. 

To view our returns policy, head on over here.

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