Standard Post: $8 flat rate (Australia Post Parcel Post Service 2-6 business days)
Express Post: $12 flat rate (Australia Post Express Post Service 1-2 business days)
* FREE AUS SHIPPING MINIMUMS
Free shipping is applied to all Australian orders over $200 (excluding shipping fees). Free shipping orders are sent by Australia Post standard parcel service.
NEW ZEALAND SHIPPING
$12 flat rate (standard tracked 3-10 business days)
$16 flat rate (express tracked 2-4 business days)
All NZ orders are sent via Australia Post which includes full tracking.
Please note: Moolk does not cover the cost of custom fees/ import duties into NZ.
INTERNATIONAL SHIPPING (excl. NZ)
We have resumed international shipping and rates are based on weight/destination. To find out the shipping rate for your country, add your Moolk goodies to cart and at checkout we will provide a shipping quote.
Please note: Moolk does not cover the cost of custom fees/ import duties into any country.
We dispatch orders daily (Mon-Fri) from our Brisbane warehouse.
Orders placed before 12pm AEST will be dispatched same day. Orders placed after 12.01pm will be dispatched next business day.
PLEASE NOTE: During sale periods and new releases, there will be a 4-5 business day delay in dispatching orders. We thank you for your patience mamas!
Regular Post: 2-6 business days from dispatch (depending on your location and order size).
Express Post: 1-2 business days from dispatch (depending on your location and order size).
New Zealand Regular Post: 5-7 Business Days
New Zealand Express Post: 2-3 Business Days
All orders are shipped from Brisbane, Queensland.
We take no responsibility for items lost in the mail. For peace of mind, the carriers we use provide a tracking service to ensure all Moolk parcels arrive at their destination safely and on-time.
To view our returns policy, head on over here.
OUR RETURNS POLICY
If you change your mind or aren't 100% happy with your item/s, we are more than happy to offer you a store credit.ELIGIBILITY CRITERIA:
- Items must be sent back within 15 business days (or 3 calendar weeks) from receipt of goods.
- Must be a full priced item.
- All sale items are final and cannot be returned.
- Must be unworn and unwashed with all original tags and labels attached.
- Be in a saleable condition; no fake tan, makeup or deodorant marks.
- If you/your items do not meet these requirements, Moolk reserves the right to refuse a return and the item/s will be shipped back to you.
- We cannot process a return until the item arrives at Moolk HQ for processing.
Read the full policy here.