Shipping + Returns
Standard Post: $7 flat rate (Australia Post Parcel Post Service)
Express Post: $10 flat rate (Australia Post Express Post Service)
FREE STANDARD SHIPPING on orders over $100 (automatically applied at checkout. Applies to Australian orders only)
$12 flat rate shipping worldwide
All international orders are sent via DHL's Global Packet Plus service which includes full tracking.
Please note: Moolk does not cover the cost of custom fees/ import duties into any country.
Orders are dispatched on a Tuesday and Thursday each week.
Standard Post: 2-6 business days from dispatch (depending on your location and order size).
Express Post: 1-2 business days from dispatch (depending on your location and order size).
New Zealand: 3-5 Business Days
Asia: 5-12 Business Days
Western Europe: 5-12 Business Days
USA & Canada: 7-12 Business Days
Rest of World: 9-16 Business Days
Excludes time in customs and may be subject to delays outside of DHL's control
OUR RETURNS POLICY
If you change your mind or aren't 100% happy with your item/s, we are more than happy to offer you a store credit or exchange. Please note we do not offer refunds unless the garment/s deemed faulty.ELIGIBILITY CRITERIA:
- Items must be sent back within 14 business days of receipt of goods.
- Must be a full priced item.
- All sale items are final and cannot be returned.
- Must be unworn and unwashed with all original tags and labels attached.
- Be in a saleable condition; no fake tan, makeup or deodorant marks.
- If you/your items do not meet these requirements, Moolk reserves the right to refuse a return and the item/s will be shipped back to you.
Read the full policy here.