Buy 2 sizes in the same style > try them on at home > send 1 size back for a refund!

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    Shipping + Returns

    WITHIN AUSTRALIA

    Standard Post: $8 flat rate  (Australia Post Parcel Post Service 2-6 business days)
    Express Post: $12 flat rate (Australia Post Express Post Service 1-2 business days)

     

    * FREE AUS SHIPPING MINIMUMS

    Free shipping is applied to all Australian orders over $200 (excluding shipping fees). Free shipping orders are sent by Australia Post standard parcel service. 

     

      

    NEW ZEALAND SHIPPING

    $12 flat rate (standard tracked 3-10 business days)

    $16 flat rate (express tracked 2-4 business days)

    All NZ orders are sent via Australia Post which includes full tracking.

    Please note: Moolk does not cover the cost of custom fees/ import duties into NZ.

     

    INTERNATIONAL SHIPPING (excl. NZ)

    We have resumed international shipping and rates are based on weight/destination. To find out the shipping rate for your country, add your Moolk goodies to cart and at checkout we will provide a shipping quote.

    Please note: Moolk does not cover the cost of custom fees/ import duties into any country.

     

     

    TIMEFRAMES

    We dispatch orders daily (Mon-Fri) from our Brisbane warehouse.

    Orders placed before 12pm AEST will be dispatched same day. Orders placed after 12.01pm will be dispatched next business day.

    PLEASE NOTE: During sale periods and new releases, there will be a 4-5 business day delay in dispatching orders. We thank you for your patience mamas!

    Regular Post: 2-6 business days from dispatch (depending on your location and order size).

    Express Post: 1-2 business days from dispatch (depending on your location and order size).


    New Zealand Regular Post: 5-7 Business Days

    New Zealand Express Post: 2-3 Business Days

     

    All orders are shipped from Brisbane, Queensland. 

    We take no responsibility for items lost in the mail. For peace of mind, the carriers we use provide a tracking service to ensure all Moolk parcels arrive at their destination safely and on-time. 

    To view our returns policy, head on over here.

     


    OUR RETURNS POLICY

    If you change your mind or aren't 100% happy with your item/s, we are more than happy to offer you a store credit

    ELIGIBILITY CRITERIA:
    • Items must be sent back within 15 business days (or 3 calendar weeks) from receipt of goods. 
    • Must be a full priced item.
    • All sale items are final and cannot be returned.
    • Must be unworn and unwashed with all original tags and labels attached.
    • Be in a saleable condition; no fake tan, makeup or deodorant marks.
    • If you/your items do not meet these requirements, Moolk reserves the right to refuse a return and the item/s will be shipped back to you.
    • We cannot process a return until the item arrives at Moolk HQ for processing.

      Read the full policy here.